Step-by-step guidance for safely signing in to Ledger Live, practical security tips, quick troubleshooting, and best practices to protect your crypto assets.
Ledger Live is a desktop and mobile application that acts as the interface to manage a Ledger hardware wallet (Nano S, Nano X, etc.). Logging in to Ledger Live connects the app to your device and allows you to view balances, send and receive transactions, manage accounts, and install app updates. Importantly, your private keys remain on the hardware device — Ledger Live facilitates access without exposing your keys to the internet.
Tip: Never share your 24-word recovery phrase. Ledger will never ask for it in the app or by email.
The Ledger Live mobile app pairs with Ledger devices via Bluetooth (Nano X) or works as a companion for Nano S when using an OTG cable. Install Ledger Live from the official App Store / Google Play store, open the app, and follow the onboarding to pair your device. Confirm pairing on the hardware wallet and complete the unlock with your PIN.
ledger.com. Bookmark the official download page and verify checksums if provided.Device not detected? Try a different USB cable or port, check for a locked screen on the device, and ensure Ledger Live has permission to access USB devices. Restart Ledger Live and your computer if necessary.
Pairing fails? Reboot both the device and the app. Make sure Bluetooth permissions are enabled on mobile. For desktop, disable other wallet browser extensions that might conflict.
App shows outdated firmware? Follow Ledger Live prompts to update firmware. Confirm every step on the hardware device and never interrupt the update process.
Accounts missing? Use the Add account flow in Ledger Live to restore specific cryptocurrency apps on your device; you may need to reinstall an app from the manager.
Ledger Live fetches public blockchain data to display balances and transaction histories. While balances and addresses are visible, your private keys never leave your Ledger device. You can use Ledger Live in combination with third-party explorers or privacy tools if you need enhanced privacy, but always understand the tradeoffs before connecting external services.